Get ready for your booking

There is no such thing as an invisible barrier to stop pests from coming inside. We view pest management as a partnership between our qualified technicians and you, the property owner/tenant. Good sanitation and hygiene, together with an effective pest management programme can reduce infestation.

Pre and Post Pest Treatment Guide

Once you have booked a pest management service, you will want to make sure you get the most out of it. Follow the steps in this guide to ensure it is as effective as possible. In some instances, additional tasks are required, please ensure you follow the Pre-treatment Guide emailed to you on booking to ensure all areas are prepped and ready for your treatment. It is important that your technician has easy and safe access to all entry points such as doorways, windows, and skirting boards – these are the key areas for treatment. Before your technician arrives, please make sure you:
  • Clear any items from windowsills, skirting/architrave boards and the floor (including from under beds and other furniture).
  • Put personal items (e.g., clothing, toys) in cupboards or on a bed with a cover sheet.
  • Put personal toiletries (e.g., toothbrush, towels, toilet paper) in cupboards or cover them.
  • Put food and crockery away in cupboards (store food in airtight containers).
  • Clean behind and under your whiteware appliances (e.g., fridge, dishwasher, and oven).
Cleaning may remove the residual product leaving the treatment ineffective. We recommend that should you wish to clean walls, skirting boards or/and water blast the outside of your property to do so several days before the treatment.

Do you have pets?

You must notify our office if there are pets (cats, birds, dogs) on your property. In most cases you will need to plan for your animal to be taken off-site during the treatment process and for at least four hours after the treatment. Reptile or fish tanks must be covered with oxygen supplies turned off.

After your Pest Management treatment

  • Do not enter the property for at least four hours after your pest control treatment.
  • Wipe down food preparation areas (but not walls).
  • Wash any bedding/covers that were left out.
  • Do not touch any installed traps or bait.
  • Do not wash the product off surfaces such as walls and skirtings.

Our products

We use commercial pest control products that are approved by New Zealand’s Environmental Protection Agency. These products are designed to break down over a six-to-eight-week period. The product has a manufactures guarantee of up to three months. To remain effective, the product must not be removed for the recommended life of the treatment (12 weeks). New Zealand has harsh UV light that may cause the project to break down earlier. More than one treatment may be required for ongoing control over the summer months as well as over the Winter rain season.